We only deliver to the Republic of Indonesia. Buyers must create an account on our website to make orders.

Delivery of goods will be done after payment is received and confirmed by our team. The process of preparing delivery takes 1-2 business days once payment is confirmed.

All goods that have been ordered will be examined carefully during preparation to ensure the goods are not damaged or defective. We will use a reliable delivery service, and the buyer will receive a tracking order once the goods have been shipped.

President Luggage reserves the right to cancel orders without compensation if items are unavailable or if there's a pricing error.

Should an order be cancelled, the funds already transferred or debited by card will be fully refunded to the customer.

Users hereby acknowledge and agree that President Luggage shall not be held liable for any circumstances that may impede their participation in the website, such as: transmission errors, technical malfunctions (including hardware and software issues), network outages, or any other problems arising from mechanical, human, or electronic factors.